Online Feedback

Need to speak with us? If you need help with an order or a direct response, please visit our Help section for Contact Us and Customer Services.

Sharing your thoughts? If you would like to give feedback on our website, app, or store, please complete the form below. It will only take a minute or two and will helps us to improve johnlewis.com!

The data we collect is stored on a secure server and you have the right to access your data at any time, for more details please read The Harris Poll UK Privacy Policy.

How satisfied were you with the John Lewis website today?


Very dissatisfied	Dissatisfied	Neither satisfied or dissatisfied	Satisfied	Very satisfied

Product number*

URL of page*

Please give details of your feedback below:

If you have any screenshots or images relating to your feedback, please upload them here.

John Lewis & Partners would like some details to enable us to identify and act on your feedback. If you're happy to do this, please check this box and provide these details below.

Email address*:

Order number*

Order number (if applicable):

Product number

URL of page

To continue, please tick the Captcha box below and click the arrow button. By submitting your response you are agreeing to participate in our website survey.